Delivery Policy

You agree to pay to us postage fees as calculated upon checkout. As you know, technology is good but it’s not infallible. If there’s an error in the calculation of your postage costs, we’ll contact you before processing your order to discuss options. Such as paying any additional costs or modifying your order. Our delivery service providers may change their fees from time to time. So you acknowledge and agree that we can vary the postage fees applicable to orders at any time on notice, and that such notice is given by posting the updated postage fees on the website.

It is up to the customer to chase up any orders by the courier company. We will try our best to get it to you as soon as it is packed and picked up from our base location. It is important to give details on where you would like it left. We ask you to put this in your information delivery. Example: front door – or if it rains to arrange another location in your home or opened garage under shelter.

Delivery address

It’s your responsibility to make sure that your postal address details are correct. We won’t be responsible for any incorrect or failed delivery if you don’t supply current, accurate postal address details. If your order is undelivered due to your error and returned to us, we reserve the right to require you to pay further postage fees. Or terminate this agreement and issue a refund in accordance with this agreement.

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Send us a message below, or call us on 1300 737 448.

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